Privacy Policy

Effective Date: 07.01.2026

At Woodpecker Handicrafts, we value your privacy as much as we value our craft. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our store, we collect certain information to provide you with a smooth shopping experience:

  • Order Details: When you make a purchase, we collect your name, billing address, shipping address, email, and phone number.

  • Communication: If you contact us via email or WhatsApp, we keep a record of that conversation to help resolve your inquiries.

  • Technical Data: Like most websites, we automatically collect basic info such as your IP address, browser type, and how you browse our site to help improve our website’s performance.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and ship your orders.

  • To send you order updates and tracking information.

  • To communicate with you via WhatsApp or email regarding your inquiries.

  • To improve our website and ensure a secure shopping environment.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your data with trusted partners who help us run our business, such as:

  • Shipping Providers: To deliver your wooden crafts to your doorstep.

  • Payment Processors: To securely handle your transactions.

  • Web Hosting & Analytics: To keep our website running smoothly.

4. Cookies

Our website uses “cookies” to enhance your experience. Cookies help us remember items in your shopping cart and understand your preferences based on previous site activity. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

5. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you.

  • Request that we correct or update any inaccurate information.

  • Request that we delete your data (where legally permitted).

6. Security

We take the security of your data seriously. We use industry-standard encryption and secure connections to protect your personal information during the checkout process.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a new “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Woodpecker Handicrafts Email: info@woodpeckerhandicrafts.com WhatsApp: 075 025 9958

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